Information Management

Whether the client maintains a physical library or relies on providing content on the desktop, TMSC's Information Management Services ensure that it has appropriate, accurate, authoritative, well-organized information available. Unnecessary duplication is avoided. Professional information specialists identify and deliver whatever is needed. The client's information dollars are spent wisely, and its staff members are able to focus on their work.

TMSC Information Management services:

1. Analyze the users’ information needs, and continually monitor them to assure services are current and relevant
2. Determine the core resources needed to answer the most common questions that arise in day-to-day work, and the most appropriate ways to make them available.
3. Collect, organize and maintain a collection of resources. The collection may be electronic or physical or include both formats.
4. Provide professional librarians/information specialists to find information for agency staff. The librarians/information specialists also provide assistance with, and training in, searching for information. They staff desks in walk-in service centers, take requests by phone or e-mail, staff real-time online chat-room virtual reference services, or be deployed within the agency as members of teams or work groups.

TMSC’s Information Management services are cost-effective and a worthy investment.